This is a placeholder set of terms. The final document will be reviewed by counsel before QuikTip's public launch. The following describes our current intent and is not legally binding.
1. What QuikTip is
QuikTip is a payment facilitation service that lets service workers receive tips from their customers. We integrate with Stripe Connect — Stripe processes the actual payments and holds your balance.
2. Eligibility
You must be at least 18 years old and legally able to enter into contracts in your jurisdiction. v1 of QuikTip is only available to recipients based in the United Kingdom.
3. Your account
You're responsible for keeping your account credentials secure. We use Apple, Google, or email-based magic-link sign-in — there are no passwords to share. You're responsible for all activity under your account.
4. Fees
Recipients pay no monthly subscription fee. When a tip is made, QuikTip charges a platform fee and Stripe charges a payment processing fee. By default these fees are added on top of the tip amount as a service charge paid by the tipper, so you receive the full amount your customer intended to give you. Tippers may instead choose to pay a flat amount; in that case the fees are deducted from that amount before it reaches your balance, so you receive the net after fees. See our pricing page for the current fee schedule.
5. Payouts
Payouts are made to the UK bank account you connect during onboarding. QuikTip releases your balance to your bank on a weekly basis, provided your account is processing enough tip volume to cover our costs. You may also request an early payout at any time from your dashboard.
Stripe charges a small fee to initiate each bank transfer. We believe in transparency: as long as your account is processing enough tips to meet a minimum threshold, QuikTip absorbs this cost out of the platform fees we collect and you pay nothing extra. If your accumulated platform fees do not cover the cost of a payout — for example if you request an early payout before enough tips have come in — the shortfall (a low-usage charge) will be deducted from your payout amount. We never profit from this charge; it reflects only our actual cost.
For regulatory reasons we do not hold funds indefinitely. If a payout has not occurred within 90 days, we will release your available balance automatically.
6. Acceptable use
You may not use QuikTip to:
- Receive payments for prohibited goods or services under Stripe's policies.
- Impersonate another person or business.
- Facilitate money laundering or fraud.
- Violate any applicable law.
7. Termination
You can close your account at any time by emailing hello@quiktip.co. We may suspend or terminate accounts that violate these terms.
8. Limitation of liability
QuikTip is provided “as is”. To the maximum extent permitted by law, our liability is limited to the platform fees paid by or to you in the 12 months preceding the claim.
9. Changes to these terms
We may update these terms; if we do, we'll notify recipients by email at least 14 days before the changes take effect.
10. Governing law
These terms are governed by the laws of Northern Ireland.
11. Contact
Questions? Email hello@quiktip.co.